Privacy Policy

 

“Saray Monumental Luxury Villa” ("we", "us", or "our") respects the privacy of our guests and users. This Privacy Policy details our practices regarding the collection, use, and disclosure of your personal data in compliance with the General Data Protection Regulation (GDPR).

 

1. Data Collection

We collect personal information necessary to process your booking, such as your name, contact details, payment information, and preferences related to your stay.

 

2. Use of Data

Your personal data is utilized to manage your booking, process payments, communicate with you, improve our services, and send promotional materials if you've agreed to receive them.

 

3. Data Sharing and Payment Processing

- **Third-Party Payment Processors:** We use external payment service providers, such as Stripe, to process payments made through our booking engine. These providers are responsible for processing your payment data securely and in accordance with the GDPR. 

- **Flexibility in Payment Processing:** We reserve the right to change our payment service providers to offer you better services. Regardless of the provider, the acceptance and processing of your payment details are subject to the terms and conditions and privacy policy of the payment processor. By using our booking engine, you acknowledge and agree to the processing of your payment information by our third-party payment processors and understand that the specific provider may change without notice.

 

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction.

 

5. Your Rights

You have several rights under GDPR, including accessing, correcting, or deleting your personal data, and the right to object to or restrict its processing.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

 

7. Contact Information

For questions regarding this policy or your personal data, please contact us at: [Insert Contact Information].

 

8. Changes to This Policy

We may update this policy to reflect changes to our information practices. The effective date will be updated at the top of the policy to indicate when it was last revised.